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Encouraging Online Communication during this Pandemic.

During the COVID-19 pandemic, many companies have found a variety of ways to communicate. Effective Communication is significant for managers in organizations. Communication helps managers to perform their jobs and responsibilities efficiently. Electronic communication has become more important to an organization in the early 21st century. Expansion of globalization and more spread out distribution of work team members have made it useful in sharing information and communicating on projects. The Internet, email, social media, and virtual team “rooms” are common tools used for electronic workplace collaboration.Electronic communication enables employees to maintain an ongoing dialogue to share ideas, even when they can’t meet at the same time. Email, virtual team rooms, and other basic interactive tools provided by the Internet were among the first drivers of dispersed work teams. Electronic communication tools also make it easier for companies to provide diversity training webinars, tutorials, and forums online. Setting up a virtual meeting is much easier and less time-consuming than traveling miles away from your office. Your employees can share data and project ideas with the click of a button without the need to leave home. This will not only boost their productivity and motivation but also drive employee efficiency and engagement.

Despite their benefits, electronic communication does have limitations. Face-to-face communication remains important to building strong relationships with clients and colleagues. An ad agency may use email to approach a potential major client and submit a request for a proposal, for instance, but agency representatives typically travel to meet with client executives to sell the campaign idea. Electronic communication also lacks some of the efficiency required in urgent situations. Protecting the privacy and confidentiality of information is another concern for companies that share information electronically. Some companies also abuse or misuse email and other electronic tools for non-work activities. From video and web conferencing to instant messaging and virtual trade shows, there are various types of virtual communication.

  • A virtual meeting platform like Skype, Join Me or ezTalks Cloud Meeting will provide the flexibility you need to keep in touch with your employees and collaborate in real-time.
  • Slack, is an instant messaging tool. We can share documents and set up multiple communication channels and divide them by project or team, make video calls, and send private messages to individual team members. We can also share the screen and channels with third-parties to bring everyone in the same room.
  • Teleconferencing is one of the most popular types of virtual communication. A virtual meeting conducted among two or more participants in different locations using telecom equipment, such as phone services, instant messaging apps, or dedicated conference networks. This communication method helps reduce the cost of group meetings and makes it easier to keep in touch with other offices and branches of your business. There are several types of teleconferencing like Web teleconferences, audio teleconferences, audio-graphic teleconferences, and video calls that are widely used by companies worldwide.
  • Companies use video conferencing platforms to interview job candidates, provide training online, share information, and hold webinars. It allows individuals and teams in different locations to interact in real-time without having to be in the same room. It’s necessary to register on Skype, Adobe Connect, eVoice, Zoom, or other video conference software programs. Some are free and can be used by individuals and business users alike.

A popular option for enterprises is Adobe Connect. Users have access to personalized virtual work spaces, quality multimedia support, white boarding tools, and cloud storage. You may also want to try Skype for Business, which allows you to easily manage employee accounts and add up to 250 different people to virtual meetings. This service is integrated into Office 365 and provides the flexibility and support needed for large-scale presentations. Webcasts, webinars, virtual presentations, and online training are just a few examples of Web conferencing. Participants can hold live meetings, share their screens, and make voice or video calls over the Web. Most systems that support web conferencing enable voice and video communication, instant messaging, file sharing, white boarding, audio and video streaming, text-based group discussions, and other features. Depending on your needs and budget, you can sign up for online meeting tools like Blizz, TeamViewer, Zoom or AnyMeeting Let’s say you’re planning to launch a new product or service. Brainstorm virtual event ideas as part of your marketing strategy. Use online meeting tools to host a webinar or a live Q&A session to answer customers’ questions and share insights. If you wish to promote multiple products or launch a product line, consider hosting a virtual trade show. This will make it easier for you to connect with potential clients, reach out to investors, and increase brand awareness.

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